Terms and Conditions

Effective Date: [Insert Date]
Company: Aquakonnect
Website: [Insert your domain URL]

1. Acceptance of Terms

By accessing or using the website of Aquakonnect (referred to as "Company", "we", "our", or "us"), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.

These Terms apply to all visitors, customers, business partners, and users who access or use the site and related services.

2. Business Description

Aquakonnect is a registered export business engaged in sourcing, processing, packaging, and exporting fish and seafood products to international markets, including the United States. All transactions and services are subject to the terms below.

3. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use this site and engage in business transactions. If you are accessing or using the site on behalf of a company or organization, you warrant that you are authorized to act on behalf of that entity.

4. Products and Availability

  • All products listed on the website are subject to availability and may change without notice.

  • Product specifications such as weight, type, packaging, and freshness are provided for informational purposes and may vary slightly depending on catch and processing.

  • We reserve the right to limit quantities or discontinue any product at any time without notice.

5. Pricing and Payments

  • All prices are listed in USD (or as otherwise indicated) and are subject to change without prior notice.

  • Payment terms will be defined in the Sales Agreement or Proforma Invoice issued for each order.

  • Accepted payment methods include bank wire transfer, LC (Letter of Credit), or other methods as mutually agreed.

  • Aquakonnect reserves the right to request advance payment, deposits, or credit verification before shipping.

6. Order Confirmation and Fulfillment

  • Orders become binding only upon written confirmation by Aquakonnect.

  • Estimated delivery times and shipping schedules are provided as a guide and are not guaranteed unless stated otherwise in the contract.

  • We reserve the right to refuse, cancel, or limit any order at our discretion.

7. Shipping and Export Compliance

  • All shipments are made FOB (Free On Board), CIF (Cost, Insurance & Freight), or other Incoterms as agreed in writing.

  • The buyer is responsible for providing all necessary import documentation, including permits, licenses, and customs clearance in the destination country.

  • Aquakonnect complies with Indian export regulations and ensures all documentation, packaging, and sanitary measures comply with USFDA and customs regulations.

8. Quality Assurance and Claims

  • Aquakonnect follows stringent quality and hygiene standards, including cold chain management and HACCP protocols.

  • If a buyer receives goods that are spoiled, damaged, or not as described, a formal written claim must be submitted within 48 hours of receipt, along with photographic evidence and inspection report.

  • Claims are subject to review and approval. Approved claims may result in refund, replacement, or credit.

9. Intellectual Property Rights

  • All content on this website including logos, branding, product images, designs, and text are the exclusive property of Aquakonnect or its content providers.

  • Unauthorized copying, reproduction, or distribution of any material is strictly prohibited without written consent.

10. Prohibited Use

You agree not to use the website or services:

  • For unlawful purposes

  • To violate export laws or trade regulations

  • To harm or exploit others

  • To distribute malware or spam

  • To interfere with the website's functionality or security

11. Limitation of Liability

To the fullest extent permitted by applicable law, Aquakonnect shall not be liable for:

  • Any direct, indirect, incidental, consequential, or special damages arising from your use of our website or services

  • Delays, losses, or failures caused by third-party carriers, weather, customs, or other events beyond our control

  • Loss of profit, goodwill, or business opportunity due to shipment issues

12. Indemnification

You agree to indemnify and hold harmless Aquakonnect, its directors, employees, agents, and partners from any claims, damages, liabilities, or legal fees arising from your breach of these Terms or violation of applicable laws.

13. Governing Law and Jurisdiction

These Terms and any transactions between you and Aquakonnect shall be governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India, unless otherwise agreed in writing.

For U.S. buyers, additional local laws may apply, and we will collaborate to comply with all relevant international trade norms.

14. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and handle your data. [Insert link to Privacy Policy]

15. Modifications to Terms

We reserve the right to update or change these Terms at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our services implies acceptance of the modified terms.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Aquakonnect
Email: [Insert Email]
Phone: [Insert Number]
Business Address: [Insert Office Address]