Privacy Policy

Effective Date: 21 August 2026

At AquaKonnect (“AquaKonnect”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or interact with AquaKonnect.com (“Website”), contact us, request a quotation, submit an enquiry, or engage with us regarding seafood and marine product exports.

By using our Website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. About AquaKonnect

AquaKonnect is engaged in the sourcing, processing, marketing, supply and export of seafood and marine products from India to customers and business partners in domestic and international markets.

Our Website may be used by:

  • Importers and seafood buyers

  • Distributors and wholesalers

  • Restaurants and food-service businesses

  • Trading companies

  • Agents and business partners

  • Suppliers and vendors

  • Prospective customers

  • Website visitors

2. Information We Collect

Depending on how you interact with our Website, we may collect the following information.

A. Information You Provide

When you submit an enquiry, request a quotation, contact us, or communicate with us, we may collect:

  • Name

  • Company/business name

  • Job title or designation

  • Country and city

  • Email address

  • Telephone/mobile number

  • WhatsApp number

  • Business address

  • Shipping or delivery destination

  • Product requirements

  • Quantity requirements

  • Packaging requirements

  • Preferred specifications

  • Other information voluntarily provided by you

B. Business and Transaction Information

When you engage with AquaKonnect for commercial purposes, we may collect information necessary to process your enquiry or business transaction, including:

  • Product specifications

  • Quantity and order requirements

  • Pricing and quotation information

  • Shipping information

  • Import/export documentation

  • Company registration or business information

  • Tax or billing information where required

  • Payment-related information

  • Purchase/order history

  • Correspondence relating to the transaction

C. Information Collected Automatically

When you visit our Website, certain information may automatically be collected, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visit

  • Referring website

  • Approximate geographic location

  • Website usage information

This information may be collected through cookies, analytics tools, server logs and similar technologies.

3. How We Use Your Information

We may use your information for legitimate business purposes, including:

  • Responding to enquiries

  • Providing product information

  • Preparing quotations

  • Processing orders

  • Communicating with buyers and business partners

  • Understanding your seafood requirements

  • Arranging shipping and logistics

  • Managing commercial relationships

  • Processing payments

  • Issuing invoices and business documents

  • Providing customer support

  • Improving our Website and services

  • Sending business-related communications

  • Sending marketing communications where permitted

  • Preventing fraud, misuse and unauthorized activity

  • Maintaining business and accounting records

  • Complying with applicable laws and regulations

  • Protecting our legal rights and interests

We will seek to process personal data for specified and lawful purposes and provide appropriate notice regarding the information being collected and its intended use, consistent with applicable Indian data-protection requirements.

4. Enquiry and Request for Quote Information

If you submit a Request for Quote, product enquiry, contact form, or similar request on AquaKonnect.com, the information you provide may be used by our sales or business-development team to:

  • Understand your requirements

  • Contact you regarding your enquiry

  • Prepare and send a quotation

  • Discuss product specifications

  • Confirm quantities and availability

  • Discuss shipping and delivery requirements

  • Negotiate commercial terms

  • Complete a potential business transaction

We may contact you by email, telephone, WhatsApp or other business communication channels using the contact information you provide.

5. WhatsApp and Other Communication Channels

If you voluntarily contact AquaKonnect through WhatsApp, email, telephone, social media or other communication platforms, we may process the information contained in those communications for customer service, sales, business development and transaction-related purposes.

Such third-party platforms may have their own privacy policies and terms. AquaKonnect does not control how independent third-party platforms process information.

6. Cookies and Similar Technologies

AquaKonnect.com may use cookies and similar technologies to:

  • Keep the Website functioning properly

  • Remember preferences

  • Understand visitor behaviour

  • Measure Website performance

  • Improve user experience

  • Analyze traffic

  • Support marketing activities where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

7. Google Analytics and Similar Services

We may use third-party analytics services such as Google Analytics or similar technologies to understand Website traffic and user behaviour.

These services may collect information such as device information, browser information, pages visited, approximate location and Website interaction data.

The information collected through such services is subject to the applicable privacy policies and terms of those service providers.

8. Sharing of Information

We do not sell or rent your personal information as a standalone commercial product.

We may share relevant information with trusted parties when reasonably necessary to operate our business, including:

  • Employees and authorized representatives

  • Seafood suppliers and processors

  • Logistics and shipping companies

  • Freight forwarders

  • Customs and regulatory service providers

  • Payment service providers

  • IT and hosting service providers

  • Website and analytics service providers

  • Professional advisors

  • Legal or regulatory authorities

  • Government agencies where required by law

  • Business partners involved in fulfilling a transaction

Information shared with service providers will generally be limited to what is reasonably necessary for the relevant business purpose.

9. International Data Transfers

Because AquaKonnect operates in the international seafood export sector, information may be processed or transferred between India and other countries when necessary for:

  • International buyer communications

  • Export transactions

  • Shipping and logistics

  • Payment processing

  • Customs documentation

  • Business operations

  • Cloud hosting or technology services

Where applicable, such processing will be carried out in accordance with applicable data-protection and other legal requirements.

10. Data Security

We take reasonable technical and organizational measures to protect information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through the Website.

11. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to enquiries

  • Maintaining customer and business records

  • Completing transactions

  • Accounting and taxation requirements

  • Legal and regulatory compliance

  • Resolving disputes

  • Protecting our legal rights

  • Maintaining legitimate business records

Where information is no longer required and there is no legal or legitimate business reason to retain it, we may delete, anonymize or otherwise dispose of it securely.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

  • Obtain information about the processing of your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion or erasure where applicable

  • Withdraw consent where processing is based on consent

  • Raise a grievance regarding processing of your personal data

  • Exercise other rights available under applicable data-protection law

The Digital Personal Data Protection Act, 2023 provides for rights including access to information, correction/erasure and grievance redressal, subject to the Act and applicable rules.

To exercise an applicable privacy right, contact us using the details provided below.

13. Withdrawal of Consent

Where we process your personal data based on consent, you may request to withdraw that consent.

Withdrawal of consent will not affect the legality of processing carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services, respond to an enquiry, or complete a transaction where the information is necessary for that purpose.

14. Marketing Communications

Where permitted by applicable law, AquaKonnect may send you business or marketing communications regarding:

  • Seafood products

  • New product availability

  • Export opportunities

  • Product updates

  • Company announcements

  • Offers or promotions

  • Industry-related information

You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the communication, where available.

15. Third-Party Websites

Our Website may contain links to third-party websites, platforms or services.

These may include:

  • WhatsApp

  • LinkedIn

  • Facebook

  • Instagram

  • YouTube

  • Google services

  • Shipping or logistics platforms

  • Payment platforms

  • Other business websites

AquaKonnect is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing personal information.

16. Children’s Privacy

Our Website and services are intended primarily for businesses, professionals, buyers and other commercial users.

We do not knowingly seek to collect personal information from children except where permitted and handled in accordance with applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

17. Export and Regulatory Information

As a seafood export business, AquaKonnect may be required to collect, process or retain certain business, transaction, shipping and regulatory information for export-related activities.

Seafood exports from India are subject to applicable regulatory requirements. MPEDA states that registration is mandatory for exports of fish and fishery products from India, while exporters of relevant scheduled products may also have APEDA-related registration requirements depending on the product and applicable regulations.

Where required by law, information may therefore be shared with customs authorities, government agencies, regulatory bodies, logistics providers, financial institutions or other authorized parties.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business

  • Changes to our Website

  • Changes in technology

  • Changes in legal or regulatory requirements

  • Changes in data-processing practices

The updated version will be published on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the processing of your personal information, please contact us.

AquaKonnect

Website: AquaKonnect.com
Email: [info@aquakonnect.com]

20. Consent and Acknowledgement

By using AquaKonnect.com, submitting an enquiry, requesting a quotation, or voluntarily providing information to AquaKonnect, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, AquaKonnect will seek consent in an appropriate manner and for specified purposes.

Last Updated: 21 August 2026